ABOUT CAREERS     STAFF DEVELOPMENT     VOLUNTEER     HOW TO APPLY

Staff Development

Belvedere Seniors Living considers employees as its most important resource.  The owner and leadership team recognize that to ensure provision of quality care and support to residents, the best approach is to invest in a qualified and committed staff who are as passionate about their jobs as they are about serving residents.  Staff consider their work as not just a job, but a well-regarded vocation and one which is valued by the employer.  Staff at all levels are committed to contributing their skills and abilities to ensure each resident is able to achieve the highest level of well-being and independence possible, consistent with their particular health circumstances.  

Orientation

Staff Development begins with our comprehensive orientation program provided for all levels of staff in all departments. Each new employee receives a handbook that outlines employee expectations and an orientation checklist that is completed and maintained in their individual employee file. The general orientation programs include: 

  1. Welcome to the organization
    • Values, philosophy, and mission
    • Expectations- dress code, demeanor, safety, and conduct
    • Resident Bill of Rights
    • General information on programs and services available
    • Explanation of buildings and amenities
  2. Maintaining a positive work environment
    • Effective communication: verbal and in writing
    • Teamwork
    • Working towards and engaging in constructive solution-based processes
  3. Building orientation
    • Tour of the Building(s)
    • Highlighting important building safety features especially related to disaster planning
  4. General policies and procedures
    • Employee ID
    • Workplace clothing and safety equipment
    • Health and safety
    • Employment information
    • Position/job description
    • Probationary review requirements
    • Performance management process
    • Lifting program
    • WHIMS Workplace Hazardous Materials Information System
  5. Department orientation (provided by the department head)
    • Department specific checklist
    • Department specific policies/procedures/routines
  6. Emergency Preparedness
    • Policies, protocols, procedures
    • Role of individual during an emergency
    • Drills and evacuation process
    • Codes and protocols

Specialized/Specific Training

  • Each person is oriented and trained on the equipment they will use in the course of their duties. Annual reviews and updates on such equipment are provided.
  • When new equipment is purchased, staff members who use such equipment are required to participate in training sessions on the appropriate and safe operation prior to it being put into operation. These training sessions are arranged in conjunction with the suppliers.

Ongoing Education and Development

Mandatory training in the annual calendar includes:

  • Emergency Preparedness including Fire Training and Drills, Evacuation Procedures, Areas of Refuge, Earthquake, Bomb Threat, Intruder Alert, Hazardous/Toxic Disaster, and the role the facility will play in a major disaster (as part of an overall plan for the community). 
  • Body Mechanics, Operation of Mechanical Lifts, Proper Sling Selection
  • WHMIS (Workplace Hazardous Materials Information System)
  • First Aid protocols and procedures: first responders, first aid attendants, first aid stations.
  • Seniors related care changes as a result of disease and possible injuries
  • Best practices for dementia care
  • Oral Care for Residents
  • Infection Control
  • Communication with Residents and families
  • Assessments and Symptoms
  • Resident Rights
  • Skin Care and Positioning 
  • Therapeutic Recreation
  • Documentation
  • Reporting Serious Incidents
  • Safety and Security Protocols

The best way to contact us about Career Opportunities is to email belvedere_hr@telus.net. Please do not call directly as you will be asked to email instead.
In your email please clearly state the area of employment you are interested in; full time or part time work, provide adequate contact information and attach your resume.
Acceptance of a resume will not guarantee an interview and/or employment. Belvedere Seniors Living reserves the right to select the applicants it chooses to interview for positions, and/or employ.

Policies and Procedures